Privacy Policy

SmoothHR Privacy Policy was updated by Aug. 1, 2020


  • Your privacy is important to Smoothhr.com. So we've developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

Collection and Use of Personal Information

  • Personal information is data that can be used to identify or contact a single person.
  • You may be asked to provide your personal information anytime you use SmoothHR. We may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

What personal information we collect

  • When you login with SmoothHR account, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address.
  • When you use SmoothHR product, SmoothHR may collect the information you provide about those people such as name, mailing address, email address, and phone number. smoothhr.com will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes.

How we use your personal information

  • The personal information we collect allows us to keep you posted on latest product announcements, software updates, and upcoming events on smoothhr.com. If you don't want to be on our mailing list, you can opt out anytime by contacting us.
  • We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.
  • From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies.
  • We may also use personal information for internal purposes such as auditing, data analysis, and research to improve SmoothHR products, services, and customer communications.

Collection and Use of Non-Personal Information

  • We also collect data that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose.
  • We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where an SmoothHR product is used so that we can better understand customer behavior and improve our products, services, and advertising.
  • We may collect information regarding customer activities on our website and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non‑personal information for the purposes of this Privacy Policy.
  • With your explicit consent, we may collect data about how you use your device and applications in order to help app developers improve their apps.
  • If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

  • SmoothHR website, online services, interactive applications, email messages may use "cookies"and other technologies. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non‑personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.
  • SmoothHR website must operate with cookies. Please note that certain features of the SmoothHR website will not be available once cookies are disabled.
  • As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.
  • We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our products and services, and to gather information about our user base as a whole. Smoothhr.com may use this information in our marketing and advertising services.

Disclosure to Third Parties

  • It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for smoothhr.com to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
  • We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

  • smoothhr.com takes the security of your personal information very seriously. Relavant online services protect your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by SmoothHR, we use computer systems with limited access housed in facilities using physical security measures.

Integrity and Retention of Personal Information

  • smoothhr.com makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Access to Personal Information

  • You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account at SmoothHR website. For other personal information we hold, we will provide you with access for any purpose, including to request that we correct the data if it is inaccurate or delete the data if smoothhr.com is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made via contacting us.

Location-Based Services

  • To provide location-based services on SommthHR, smoothhr.com and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your computer or device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by Apsmoothhr.com and our partners and licensees to provide and improve location-based products and services. For example, your device may share its geographic location with application providers when you opt in to their location services.

Our Companywide Commitment to Your Privacy

  • To make sure your personal information is secure, we communicate our privacy and security guidelines to smoothhr.com employees and strictly enforce privacy safeguards within the company.

Privacy Questions

  • If you have any questions or concerns about smoothhr.com Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us.

smoothhr.com may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.