Your privacy is very important to smoothhr.com (us). Therefore, we have established a Privacy Policy that outlines how we collect, use, disclose, transfer, and store your information. Please take the time to read our privacy practices carefully. If you have any questions, feel free to contact us.

Collection and Use of Personal Information

Personal information refers to data that can be used to identify or contact a specific individual.

When using SmoothHR, you may be asked to provide personal information. This information may also be combined with other data to help provide and improve our products, services, content, and advertisements. You are not required to provide the personal information we request, but if you choose not to, we may not be able to offer you certain products or services or respond to your inquiries in many situations.

Personal Information We Collect

When you use a SmoothHR account, contact us, or participate in an online survey, we may collect various types of information, including your name, mailing address, phone number, and email address.

When you use SmoothHR products, we may also collect information about other individuals that you provide, such as their names, mailing addresses, email addresses, and phone numbers. smoothhr.com will use this information to fulfill your requests, provide related products or services, or prevent fraudulent activities.

How We Use Your Personal Information

The personal information we collect allows us to notify you about the latest system announcements, software updates, and upcoming events from smoothhr.com. If you do not wish to be included in our mailing list, you may contact us to opt out at any time.

We may also use your personal information to create, develop, operate, deliver, and improve our products, services, content, and advertisements, or for purposes related to loss prevention and fraud detection.

We may use personal information, including your date of birth, to verify your identity, assist in identifying users, and determine appropriate services. For example, we may use your date of birth to confirm the account holder’s age.

From time to time, we may use your personal information to send important notices, such as communications about purchases or changes to our terms, conditions, and policies.

We may also use personal information for internal purposes such as audits, data analysis, and research to improve smoothhr.com’s products, services, and customer communications.

Collection and Use of Non-Personal Information

We also collect data that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose.

We may collect information such as occupation, language, postal code, area code, unique device identifiers, referring websites, location, and the time zone where SmoothHR products are used. This information helps us better understand customer behavior and improve our products, services, and advertising.

We may also collect information regarding customer activities on our website and other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. For the purposes of this Privacy Policy, aggregated data is considered non-personal information.

With your explicit consent, we may collect data about how you use your device and applications in order to help developers improve their apps.

If we combine non-personal information with personal information, the combined data will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

The SmoothHR website, online services, interactive applications, and email messages may use cookies and other technologies. These technologies help us better understand user behavior, indicate which parts of the website users have visited, and facilitate and measure the effectiveness of system performance. Information collected through cookies and other technologies is considered non-personal information. However, where local laws consider Internet Protocol (IP) addresses or similar identifiers as personal information, we will also treat such identifiers as personal information. Likewise, when non-personal information is combined with personal information, we treat the combined information as personal information in accordance with this Privacy Policy.

Cookies are essential for the operation of SmoothHR. If you disable cookies, you may not be able to use all features of the SmoothHR website.

Like many websites, we automatically collect certain information and store it in log files. This information includes IP addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyze trends, administer the website, track user activity on the site, improve our products and services, and gather demographic information about our user base as a whole. Smoothhr.com may also use this information for marketing and advertising purposes.

Disclosure to Third Parties

Laws, legal processes, litigation, and/or public and governmental authorities in your country of residence or abroad may require smoothhr.com to disclose your personal information. We may also disclose your personal information when we determine that it is necessary or appropriate for purposes of national security, law enforcement, or other issues of public importance.

We may also disclose your information if we determine that it is reasonably necessary to enforce our terms and conditions or to protect our operations or users. In the event of a company reorganization, merger, or sale, we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

smoothhr.com takes the security of your personal information very seriously. Our online services use encryption technologies such as Transport Layer Security (TLS) during data transmission to protect your personal information. SmoothHR stores your personal data in computer systems with restricted access, which are located in facilities with physical security measures.

Integrity and Retention of Personal Information

smoothhr.com enables you to easily maintain accurate, complete, and up-to-date personal information. We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Access to Personal Information

You can log into your SmoothHR account to help ensure that your contact information and preferences are accurate, complete, and up-to-date. For other personal information we retain, we provide you access rights so that you may access this information for any purpose, including requesting corrections of inaccurate data or requesting smoothhr.com to delete data that is not required to be retained under law or for legitimate business purposes. We may refuse to process requests that are trivial or meaningless, infringe on others' privacy rights, are excessively impractical, or are not required by applicable laws. You may contact us to submit requests for access, correction, or deletion.

Location-Based Services

To provide location-based services on SmoothHR devices, smoothhr.com and its partners and authorized parties may collect, use, and share precise location data, including the real-time geographic location of your computer or device. Location-based services may use GPS, Bluetooth, IP addresses, combined with crowdsourced Wi-Fi hotspots, cell tower locations, and other technologies to determine the approximate location of the device. Unless you give your consent, such location data will be collected anonymously in a format that does not identify you personally, and will be used by smoothhr.com and its partners and authorized parties to provide and improve location-based products and services. For example, your device may share its geographic location with an app provider when you log in and use that app provider’s location services.

Company-wide Commitment to Protecting Your Privacy

To ensure the security of your personal information, we communicate the company’s privacy and security guidelines to all smoothhr.com employees and strictly enforce privacy protection measures within the organization.

Privacy Concerns

If you have any questions or concerns regarding smoothhr.com's privacy policy or data handling practices, or if you wish to file a complaint about a possible violation of local privacy laws, please contact us.