不僅要穩定，更要持續優化
Optimization and Updating
Overcome the limitations of traditional application solution, continuous updates to ensure system always keeping in the best and leading status.
Apart from the product improvement requests from customers, our team continues to do the reserch and evolution in accordance with the local compliance requirements, market trends as well as new technology development for new solutions and better customer services.
Our rigorous product development, management and quality testing mechanism will take the initiative to help customers contiunously upgrade function version to ensure customer's system will evolve over time and always remain its best and leading status.
Improvement Requests
Through continuous optimization of the system, SmoothHR evolves to meet the practical needs of customers, and thereby continue to improve its ease of use and customer satisfaction.
Therefore,in order to take advantage of feedbacks and suggestions from customers's actual experience, SmoothHR product development management provides customers an effective product improvement request mechanism to receive proposals from all kinds of customer needs in various industries or from specific use of the different roles, and through the systematic mechanism to ensure that each request being handled under the thorough evaluation of the product's support team.
Those requests which passes the feasibility study will be designed into the standard product ,have their development schedule arranged and be deployed to customer's environment after development and quality test.
System Maintenance
In order to ensure the smooth system operation after production,product engineers will be assigned to perform regular weekly standard system maintenance services.
Include all related surveillance and service tasks in application server and database servers, as follows:
● Perform product version upgrade for announced new version release
● Process the update of function fixes
● Synchronize and upgrade to the new version edition of product database
● Implement customized function and related settings
● Perform regular backup of applications and database
● Check the server storage status and reorganize disk space
● Examine the operation status of periodically scheduling services and system services
● Audit the change log of confidential programs
● Verify and handle the the issues associated with server event tracking log
Want to know more
- Obtain professional advice about human resource planning and development
- Acquire solutions to improve the existing human resource management effectiveness
- Evaluate options of on-premise or cloud-based human resource management solutions