來自客戶高度滿意的關鍵 SmoothHR + 專業 eHR 服務團隊

As a result, many companies in the market end up dissatisfied with the effectiveness of their HR system implementations, and failed cases are all too common. The key to success lies in evaluating two essential capabilities: the vendor’s implementation experience and the design of the system’s management aspects.

What sets HR systems apart from other management information systems is that next-generation HR systems are built around serving the entire organization. They involve process integration, front-end devices, data confidentiality, government regulations, and other complex requirements—far beyond the traditional scope of IT system evaluation. Over time, as companies develop, they accumulate more constraints in terms of management practices and information systems. Combined with evolving legal and regulatory demands, there is no off-the-shelf product in the market that can perfectly match every company's systems and needs. As a result, companies will face increasing challenges and complexity when replacing HR systems in the future.

Our successful clients at SmoothHR began their journey by leveraging DoubleGreen’s guidance and professional advice, allowing them to take the right first step. By effectively evaluating and planning a suitable implementation approach early on, they significantly reduced the risks associated with system adoption. This is a key reason why SmoothHR continues to earn recognition and trust in the market.

Many clients, when assessing the implementation of an HR system, tend to focus excessively on evaluating product features or rely on past experiences with customized software projects to evaluate vendors. This approach emphasizes functionality and technical aspects from a product-centric perspective. When budget constraints are also considered, the final decision often leads to outcomes that fail to meet expectations—unsatisfactory implementation results are common, and failed cases are not unusual. The key to a successful HR system lies in evaluating two core capabilities: the vendor's implementation experience and the design of system management aspects.

What sets HR systems apart from other management information systems is that next-generation HR systems are built around serving the entire organization. They involve process integration, front-end devices, data confidentiality, government regulations, and other complex requirements—far beyond the traditional scope of IT system evaluation. Over time, as companies develop, they accumulate more constraints in terms of management practices and information systems. Combined with evolving legal and regulatory demands, there is no off-the-shelf product in the market that can perfectly match every company's systems and needs. As a result, companies will face increasing challenges and complexity when replacing HR systems in the future.

Our successful clients at SmoothHR began their journey by leveraging DoubleGreen’s guidance and professional advice, allowing them to take the right first step. By effectively evaluating and planning a suitable implementation approach early on, they significantly reduced the risks associated with system adoption. This is a key reason why SmoothHR continues to earn recognition and trust in the market.

Product Implementation

Our Professional team, consisting of HR consultants and technical experts, will assist customer at all stages of the solution implementation to successfully go through all well-planned project tasks to ensure overall smooth implementation. Afterwards the product team will continue to maintain customer's production environments, perform function enhancement and upgrade along with the new releases of product version to ensure that the customer's environment always maintains in the best and leading condition.

Support

In response to the various system assistance needs of different kinds of user roles during product implementation process, we provide very sound and intact support mechanism. That not only significantly reduces the difficulty for customers to fully utilize the new system, but also helps new employees to smoothly enjoy the related system services through this friendly mechanism.