專業的雲端人資 齊全的支援服務
Automatic Update
Not only continuous version upgrades, also provides customers function evolution to adopt good ideas or recommendations, and to meet local leagal compliances with an aim to ensure customers always stay in the leading and best position.
It means that the system will continue to evolve and become more powerful. Enterprises do not need to invest in the maintenance professional team and maintenance tasks, but just focus on their business operations.
Online Courses
Through webinar to guide the cloud customers smoothly use SmoothCloud services, quickly learn practical operations and product features, and also hold online courses to help customers be informed about new function enhancements for better daily operation and local regulation compliances.
E-Learning
3 categories of e-learning contents to provide comprehensive real-time support, and take full advantage of solution features and operational effectiveness.
Tips
This service provides detailed operation description about each function page and can be easily evoked from the page for handy and friendly reference and problem solving.
FAQ
Organizes frequently-asked questions about daily operations and the use of more advanced features in order to guide users to easily find proper functions for required operation.
Youtube
In order to give users an easy start of using some popular function services, in-depth education demo videos are prepared to facilitate users in using system functions smoothly.
Q&A
An online Q&A platform is provided to allow users submitting their service requests online. The system will manage those requests automatically, and will arrange consultants to provide related support and give feedback to customers.
With this service, users can easily follow up the process status of their requests and get information about the history details of those requests.
Want to know more
- Obtain professional advice about human resource planning and development
- Acquire solutions to improve the existing human resource management effectiveness
- Evaluate options of on-premise or cloud-based human resource management solutions