Product Features and Advantages
Cutting-Edge Innovative UX Design
Combining technology, visual appeal, and user-centric concepts, the brand-new page layout breaks past limitations of traditional web interfaces. It offers many new flexible user-side features. All interface functions are developed with the latest web technologies, focusing on user convenience, visual presentation, and personalized page handling, delivering an exceptional user experience and high-quality functionality.
Mobile Service Support for Smartphones
With the convenience of touch design on mobile devices (phones/tablets) and widespread support from hardware and mobile networks, this system provides portable service support tailored for mobile usage scenarios. It offers daily operation services for all enterprise managers and employees through mobile apps, supporting both iOS and Android platforms. Employees can directly download the app from Google Play and the App Store to their smartphones, realizing a borderless, portable eHR mobile service, creating a new user experience for the entire workforce.
Multilingual Support and Interface Handling Technology
The system automatically detects the user’s language settings and displays content in the user’s preferred language, solving cross-regional multilingual support challenges. This multilingual design not only eliminates usage barriers for users but also simplifies development by avoiding separate programming for each language. Maintenance becomes easier, and adding new languages in the future is quick and seamless. Unlike traditional hard-coded designs, the system allows language expansion on demand without affecting existing operations.
Innovative Multi-Dimensional Data Authorization Technology
Unlike typical systems that handle permissions in a "single-dimension" manner, SmoothHR uses a unique data authorization mechanism that divides permissions into "vertical" and "horizontal" multidimensional designs. It integrates functional authorization, data authorization, file authorization, and program authorization at different management levels, making permission management simpler yet highly flexible, better aligning with the practical needs of enterprise operations.
Modular Functional Design with On-Demand Installation
To greatly reduce the high costs of fully customized information systems and to accommodate enterprises of various sizes, the product architecture differs from traditional methods by dividing the product into independent "modules" according to functionality. These modules support both standalone and combined operation modes. Therefore, enterprises can choose to implement modular products and add additional modules as needed based on budget, system adoption difficulty, and business growth, allowing flexibility to expand functionality at the right time.
Continuous Customer Version Updates
With an object-oriented architecture that balances standard and customized features, the product version management employs a complete proposal process and rigorous product lifecycle data management. This ensures every product version release is synchronized across all client environments, maintaining optimal system performance and delivering the best product version control and update management.
HRM Human Resource Management
Organizational Structure Management
Graphical organizational structure management supporting multi-company, multi-version, and multi-level hierarchies within a corporate group. All organizational changes can be automatically processed in batches by the system, with complete records of departmental and personnel changes retained.
Supports cross-company dual-role management within the group, combined with supervisor settings for departments to establish hierarchical approval workflows. A comprehensive proxy mechanism is also included to meet diverse approval operation needs of corporate groups.
Provides comprehensive maintenance and management functions for employee basic information, such as personal data, education and work history, and dependents. Processes such as promotion, transfer, leave of absence, resignation, and even inter-company rotations within the group are fully system-supported for efficient operation and control.
Attendance and Scheduling Management
Establish attendance rules based on each company’s requirements, supporting flexible scheduling across multiple shifts, time periods, and groups to meet the complex scheduling needs of the manufacturing and service industries. For fixed shift rotations, the system can automatically generate shift schedules to improve operational efficiency.
Integrates with various time clocks for automatic clock-in data import, or uses online clock-in and location-based clock-in mechanisms. The system automatically compares attendance records daily and sends notifications for any irregularities, enabling effective employee attendance management.
Supports self-service applications for leave, overtime, and missed punches, with automatic notifications to managers for approval, accelerating processing efficiency and accuracy. Systematized enforcement of attendance rules helps prevent manual errors and omissions.
Monthly attendance records and related applications are automatically consolidated into the payroll process for accurate salary calculation and deduction handling.
Payroll and Income Management
Provides customized payroll structure planning based on each company, supporting independent payroll calculations for subsidiaries or departments. Also supports multiple payroll runs within a month and period classification based on different types of payments.
Automatically consolidates attendance, leave, overtime records, and insurance data to process payroll settlements. Retroactive deductions or payments not occurring in the current month are also handled automatically.
Supports external data import for both regular and irregular bonus distributions.
Automatically generates monthly payroll journal entries and bank transfer files.
Monthly income tax from payroll is automatically included in the annual income tax processing by the system.
Insurance and Retirement Management
Supports Taiwan’s labor insurance, health insurance, new pension system, and second-generation NHI regulations. Offers management of insurance tiers and contribution ratios based on employee status, with flexible adjustments in response to annual regulatory changes.
Supports China’s social insurance regulations, including regional and provincial variations, with flexible parameter settings to accommodate policy updates.
Batch processing for combined insurance operations (three-in-one and five-in-one) integrates with online filing and interpretation systems, significantly reducing manual processing time.
Monthly insurance settlements automatically calculate retroactive contributions and deductions based on enrollment status and timing.
Provides annual premium adjustment simulations, allowing saving of multiple trial versions based on different conditions.
HRP Organizational Performance Management
Goal Management
Systematically manages the establishment of organizational goals at both the company and department levels. Goals are cascaded through departments with corresponding strategies and plans, further extended to individual employee goals—effectively promoting and implementing goal-oriented performance management.
Provides management mechanisms for goal execution, including setting work standards, task delegation, and progress tracking. A personalized goal task dashboard helps employees focus on key tasks and submit progress updates, allowing supervisors and team members to monitor progress and provide timely feedback.
Features an innovative work point system that automatically calculates quantitative performance indicators in real-time. With integrated analysis of resource usage and working hours, managers can effectively monitor employees' goal execution and ensure the achievement of departmental objectives.
Project Management
Supports schedule-oriented project management for goal implementation, providing control over project initiation, progress tracking, and closure.
Includes work hour standards and workflow management features to integrate internal operational standards into a systematic control process. The system automatically links various tasks to ensure seamless workflow transitions, enhancing team execution quality and work efficiency.
Offers a dedicated project dashboard for project managers to monitor the real-time progress of their assigned projects.
Team Management
Provides department managers with a dedicated management dashboard to monitor key team performance indicators and analyze employee performance distribution in real time, helping quickly identify performance bottlenecks and maintain smooth departmental operations.
Features a unique monthly departmental performance analysis, offering executives insights into each department’s operational status and serving as a critical reference for evaluating departmental performance.
Includes an issue management module to support both horizontal and vertical team communication. Discussion workflows are defined based on issue type, and the system automatically notifies relevant members upon issue creation, enabling interactive discussions. This also serves as a key source of team knowledge.
Goal-oriented meeting management function automates the meeting scheduling and decision-tracking process, enabling comprehensive follow-up on meeting resolutions and team alignment.
Performance Management
Supports two types of performance management: individual goal-based and qualitative assessments. Evaluation periods and methods can be flexibly set according to the assessment target.
Provides four categories of performance goal setting—organizational, competency-based, qualitative, and individual—each linked to department goals, competency requirements, and qualitative evaluation forms. Employee personal performance goals and weightings are flexibly defined based on job characteristics.
Integrates ongoing work status from goal management and automatically consolidates goal progress during evaluation periods. Multiple evaluation perspectives can be selected, including self-assessment, peer review, subordinates, project supervisors, and direct supervisors, to ensure objective results. Workflow design is combined to effectively manage the entire evaluation schedule.
KPI Management
Systematic definition and management of key quantitative indicators and their statistical methods. Provides customizable calculation rules for indicators and supports linking to external data sources for convenient automated periodic statistics.
Supports management of departmental key performance indicator (KPI) target plans, automatically setting goals within specified timeframes and offering analysis of actual results and achievement rates for each key indicator.
Provides batch report settings for indicator statistics maintenance, facilitating the statistical processing of departmental KPIs and individual performance indicators.
Includes statistical analysis and data management of indicator results, enabling actual outcome analysis based on the contribution of each indicator.
HRD Talent Development Management
Recruitment and Appointment Management
Integrates with the company website to create a dedicated recruitment platform, allowing jobseekers to fill out resumes online or automatically import resumes received from job banks into the company talent pool.
From job posting, resume import, interview scheduling to onboarding, the system provides efficient and automated process support, fully preserving all applicant records and converting them into employee data upon formal appointment.
Talent Management
Establishes corporate job competency requirements and level certification standards, providing tools to manage and maintain employee competency status. The system links employees’ current competencies with job requirements and integrates these into annual competency evaluation goals.
Manages job development path planning by setting internal standards for various job positions within the company.
Offers a dedicated project dashboard for project managers to monitor the real-time progress of their projects.
Through standardized criteria for job-related competencies, language skills, professional knowledge, and experience, the system generates a Position Development Plan (PDP) as a blueprint for employee development. It also uses systematic talent matching, dynamically ranking employees based on how well they meet the requirements, enabling quick insight into talent status.
Defines Individual Development Plans (IDP) for selected talents, clearly setting development goals. The system creates detailed capability requirement plans for each individual, tracking timelines and development methods for achieving these goals.
Training Management
Establishes standards for internal corporate training courses, aligned with talent management and related job competency requirements to set development course benchmarks.
Based on employees’ individual development plans or performance coaching programs, the system creates personalized learning blueprints, helping employees track training objectives and presenting progress based on training outcomes.
Supports annual course planning, internal course announcements through actual scheduling, and enables employees to register online or be directly assigned to training sessions. Also supports departments in organizing their own courses with options for single sessions or phased classes to meet practical needs.
Provides external course training application features, integrating online approval workflows that allow individual, proxy, or group applications. The system automatically notifies approving supervisors and coordinators for review.
Includes functions for uploading training reflection reports and integrates online survey design, supporting online tests and post-training satisfaction evaluations.
Solution Advantages Comparison Analysis
SmoothHR | Other eHR Solutions | |
---|---|---|
Covers the three main HR needs: HRM, HRD, and HRP, providing 24 modular products with high scalability. Supports installation on VMware and Hyper-V architectures. |
Architecture Completeness | Primarily focuses on HRM or HRD needs, non-modular design, mostly traditional system architecture. |
Fully web-based interface, supports mainstream browsers IE, Chrome, Safari, etc., enabling easy and fast multi-site deployment. All data can be exported to Excel for flexible processing and analysis. | User-side Technology | Not fully web-based, client devices are limited, resulting in high costs for multi-site deployment. |
Truly designed for group companies, a single system supports multiple companies, with regional legal and regulatory settings, achieving decentralized management and information integration. | Multi-Nation Regulations | Cannot distinguish regional systems within the same system; group data integration requires custom development, resulting in high maintenance costs. |
Standard versions available in Traditional Chinese, Simplified Chinese, and English, with unlimited flexibility to add additional languages. | Language Support | Only supports Traditional or Simplified Chinese; adding languages requires significant code adjustments. |
Implementation consultants focus on a single customer rollout, using a phased 25%-50%-25% approach to customized requests, ensuring 100% implementation success rate. | Implementation Method | Project managers handle multiple projects simultaneously, unable to guarantee quality, often causing schedule delays. |
Product proposal tracking and control process, dynamic product dashboards show real-time proposal progress. Regular version releases keep client systems updated, ensuring all customers benefit from new features and fixes, maintaining optimal system status. |
Version Management | No product control management; client versions are unmanaged and system fixes are reactive, unable to guarantee optimal system status. |
Provides SmoothMobile apps supporting iOS and Android. Currently, SmoothAttendance app is available on app stores. | Mobile Support | Not available or only partial support. |
Includes Function Tips, FAQs, tutorial videos, operational FAQ knowledge base, module system manuals, and Webinar courses. | User Support | Only operation manuals provided, with poor update timeliness. |
Besides product warranty ensuring normal operation, continuous function additions are provided, allowing system evolution. | System Maintenance | Only addresses product issues to keep system operational. |
System Environment Requirements
Application Server




Database Server

Browser Client





Browser Client


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