Renowned Financial Holding Group Builds a High-Efficiency HR System

SmoothHR leverages advanced IT technology to implement a system permissions management mechanism for multiple organizations during the financial group's consolidation. It offers personalized, self-service functions for managers and employees, building an HR system that balances centralized information integration with decentralized authority control.

The system was implemented for a renowned Taiwanese publicly listed financial holding group, established in 1961, and also Taiwan's oldest securities firm. This group has 110 bank and company units nationwide, 1600 departmental units, and over 5,000 employees. Its corporate mission focuses on providing "high-quality financial services" and "sustainable customer relationships."

IT Challenges in Multi-Company, Multi-Departmental Mergers

1. With a large and complex organizational structure, the real-time integration of information across companies and departments, as well as process optimization, requires the support of an eHR system.

2. With the merger of bank and securities organizations, the increasingly complex operational processes and continuously expanding organizational units and personnel have become difficult to manage effectively.

3. Time-consuming payroll process: Calculating salaries for over 5,000 employees each month takes the HR department 5 to 7 working days.

Multi-Organizational Management Aligned with Financial Holding Group Restructuring

SmoothHR HR management system integrates leading IT technology to offer multi-organizational structure management. It segregates staffing, approval, and cost organizations, aligning with the financial holding group's future restructuring. This rationalizes operational processes across various business units.

The system offers autonomous, personalized services such as individual leave and overtime applications, monthly attendance inquiries, and online salary lookups. Employees gain immediate access to information, which also mitigates the drawbacks of past centralized management by reducing the burden on HR units. Additionally, a rigorous and flexible system permission management mechanism allows each branch to independently maintain personnel data and perform monthly attendance and payroll settlements, significantly boosting HR operational efficiency.

Implementation Results

1. Integrate different business units into a single group organizational structure, managed through a strict and flexible permission control system.

2. Streamlined complex operational processes by rationalizing information, and empowered 87 branches with autonomous HR management.

3. Professional consultants with strong IT expertise, extensive HR implementation experience, and ample system resources ease the workload of project team members and the financial group's HR department during system deployment.

4. Payroll processing has been shortened to under 1 hour, allowing HR to shift from administrative tasks to strategic planning.

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