Sheng Foong Specialty Materials Co., established in 1979, is not only Taiwan's largest manufacturer of synthetic latex for papermaking but has also successfully developed advanced synthetic latex raw material, NBR. Through its innovative technology, it has risen to become the world's seventh-largest NBR latex supplier. Its products are primarily used in the high-tech electronics industry and for producing high-end medical examination gloves.

With strong process technology and consistent product quality, Sheng Foong has entered the supply chains of the world’s top three glove manufacturers. The company also actively invests in R&D for biomedical and eco-friendly specialty materials, aiming to become a leading expert in the field.

Moving Beyond Large Group Information System Limitations

Sheng Foong, having successfully transformed into the synthetic latex business after domestic industrial changes, aimed to upgrade its HR service model to implement effective HR management strategies in the face of global market competition. Sheng Foong's management team had previously attempted to implement other large eHR systems available in the market. They also thoroughly evaluated their parent group's existing HR system. However, the parent group's current system architecture lacked the flexibility to accommodate different management systems for individual companies. Meeting Sheng Foong's specific management needs would have required additional system customization, leading to potential risks from unforeseen costs and uncertain timelines.

Given these prior experiences with system implementation and evaluation, Sheng Foong's senior management decisively chose to break away from the typical large group mindset of adopting a single information system. Their primary goals were to meet their own business development needs and ensure a successful and rapid system launch. After re-evaluating external system vendors, they selected SmoothHR solution. With the assistance of SmoothHR's professional product and implementation team, Sheng Foong gained best practice experience and successfully launched the new system.

Before this system implementation, Sheng Foong faced several key management challenges:

1. Leave requests, overtime, and shift scheduling were all handled on paper, preventing real-time data consolidation and updates. Everything required HR lookups and manual verification, which reduced efficiency and data accuracy.

2. Standard HR systems lacked the flexibility to accommodate the more complex employee management policies at the plant level.

3. The use of personnel data analysis to strengthen corporate governance and operations has become increasingly important, but traditional management methods were insufficient.

4. With the company anticipating potential overseas expansion due to the booming global market, the HR system architecture needed to support multinational, group-level management.

SmoothHR's Professionalism: Superior Flexibility and Sustainable Design for

HR Systems

Unlike traditional multi-company architecture technologies in the market, SmoothHR offers enterprises flexible support to manage multiple company policies under a single group. Additionally, its modular design allows companies to select and implement modules based on their development needs.

Facing future overseas market expansion, Sheng Foong prioritized SmoothHR’s rigorous group management framework, cross-strait implementation experience, and extendable HRD and HRP management capabilities as key factors in their system evaluation and selection.

Product Optimization and Update Mechanism Supports Sustainable Enterprise Development

Sheng Foong aimed to establish an e-HR service platform to boost work efficiency through higher-quality employee services and streamlined HR operations, creating a stable foundation for talent management. Therefore, the stability of system service support was a key consideration for Sheng Foong during this system implementation.

SmoothHR continuously updates its versions to adapt to legal changes, market trends, and technological demands, ensuring the system remains in optimal condition. Its reputation for service excellence is consistently praised by clients, and this also earned Sheng Foong's approval.

Implementation Results

1. A fully web-based, unified HR service platform now provides 24-hour online Employee Self-Service (ESS). Employees can access their personal swipe records, leave requests, and overtime applications online. Department managers receive notifications through an electronic approval workflow, allowing them to review forms anytime. This significantly improves the real-time transmission of information among colleagues and drastically reduces the time HR spends on daily data entry and tracking.

2. The excellent interface and flexible parameter settings address complex shift schedules and rule requirements, offering HR greater flexibility in system use.

3. Automatically consolidates employee attendance data and performs anomaly checks, effectively managing attendance status. Attendance and insurance data are automatically linked to payroll calculations, ensuring data accuracy and operational efficiency.

4. Fully implemented HRM modules for organizational employee, attendance, and payroll management. Through rigorous data change control, the system systematically manages organizational changes and maintains employee personal information. HR can flexibly analyze personnel, attendance, and payroll data to support management decision-making.