Hospital in Southern Taiwan : Automating Healthcare Staff Scheduling with SmoothHR
SmoothHR helps automating the complex workforce scheduling and systematic management of organizational structures to provide HR Self-Service to all hospital staff.
Our client is an internationally renowned university hospital founded in 1957 in southern Taiwan and recognized as the most historical medical school in Taiwan. Beside operating the university hospital, itself, the hospital runs and manages two public regional hospitals as well and currently has over 3000 employees in 530 departments and units.
Challenges
Healthcare staff scheduling and organizational management are incredibly complex. Without efficient HR supports for attendance management, it takes tons of time on paper works of employees' leave requests, shift scheduling, and data collecting and comparing. Also, there exists huge communication gaps and human errors while their current HR platform is only available for few staff for processing daily human resources administration.
Solution
After reviewing different HR systems, SmoothHR is chosen due to the comprehensive IT supports and flexibility of system. SmoothHR provides hospital employees and managers self-service functionalities according to their position so that they can process personal leave/holiday requests or approval online anytime and anywhere, this reduced administration time tremendously and freed the staff to focus on the area of their roles.
Simplify the hospital HR policies and create more visibility and accountability through the single HR service system.
Include the complex attendance administration processes and shift patterns with configurable settings.
Automate the HR workflows and provide relevant attendance information or data for decision making.